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Free Hardware Support Contract Review! |
- Are you maximising your Hardware Support Budget?
- Are you getting free updates to your Operating Systems?
- Are you meeting your organisations SLA for Hardware downtime?
- Are you sure your critical servers are protected when you need them most?
- Are you paying for cover on Servers that are now obsolete?
- Are you benefiting from payment discounts available for prepayment or extended term contracts?
These are just a few of the questions that can be addressed by taking a free, no obligation support contract renewal audit from Recarta IT. A common misconception within organisations is to expect their annual support renewal to be correct and valid for their current business needs. However the Vendors renewals are a computer generated renewal taken from the records that have been provided over a period a years. In many cases these renewals can contain servers that no longer require support, or indeed servers that have been upgraded during their lifecycle. In either situation this can leave the client exposed in the event of a failure. At Recarta we aim to create and manage your Support Contracts based solely on your business requirements and your current asset register. By investigating your renewals and a short site visit, Recarta will be able to; - Consolidate your contracts on to a Single, easy to manage contract.
- Integrate Hardware and Software agreement with one service number.
- Offer varying levels of support for your Enterprise, allowing you to only fully cover enterprise critical servers on a high level support and covering the other units on a more cost effective level
- Offer “On Demand” support, giving the chance to alter the cover on key servers during peak critical periods such as Month End or Xmas
- Offer Multi Platform cover to allow your organisation to cover all manufacturer components on one simple contract with added comfort of knowing you are being supported by one of the major maintenance providers.
- Offer Flexible Payment offerings.
- Offer Remote Monitoring allows quick response times and 30% of all support requests are resolved in less than 30 minutes
- Offer “On Site Repair” offerings allow the client to hold key parts on site for immediate fix to your infrastructure. In some cases this can actually offer a cost saving over the standard contract and allow your business to get back on line immediately
- Allow free Operating System updates and Hardware microcode updates. Most operating systems allow not only update firmware levels, but to also update to the latest level of OS free of charge.
- Integrate your hardware support contract with an IBM Passport Advantage Software Agreement for your IBM Licensed Software Products. Click here for more information on the IBM Passport Advantage Programme.
Recarta IT believe that by taking this offer, you will be able to improve the manageability of your asset register and return the allocated budget of your IT department for use in critical project areas. When combining this solution with our Software Support Audit, you will have a comprehensive and easy to manage Support agreement for your enterprise. Integrate your hardware support contract with an IBM Passport Advantage Software Agreement for your IBM Licensed Software Products. Click here for more information on the IBM Passport Advantage Programme.
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